For my first blog, I can’t think of a more appropriate topic than customer service. When a physical therapist charges for physical therapy services provided, they typically charge service codes that specify the service was provided “direct one-on-one”. There are service codes that can be utilized for services provided to a group; however, this is…
Physical Therapy
Over Achievers: Listen to your Therapist
Having provided physical therapy services for nearly 20 years, I have observed numerous patient attitudes. There are the classic over achievers, there are the patients that do only what they are told, and then, unfortunately, we have the patients that are not truly motivated. The unmotivated patient follows the saying; you can lead a horse…